FAQ

Help Center

Frequently Asked Questions

Everything you need to know about Lovin' My SKEN — our products, ingredients, ordering and more.

Section One

About Our Products

What makes Lovin' My SKEN different from other body butters?

Lovin' My SKEN was created by a Doctoral prepared Women's Health Nurse Practitioner with over 14 years of clinical experience. Every formula is clinically informed and crafted with intention.

Our hero ingredient — rare Amazonian Cupuaçu Butter — holds up to 240% of its weight in moisture and absorbs rapidly without greasiness, something most commercial brands won't use due to cost. Every jar is also completely nut free and made to order fresh for you.

Are your body butters safe for sensitive skin?

Yes. Lovin' My SKEN was born from a mother's mission to soothe her children's eczema without harsh topical steroids. Our formulas are crafted with gentle, natural ingredients including Aloe Vera Butter, Shea Butter and Cupuaçu Butter — all known for their soothing and healing properties.

Our Pure Butta' fragrance-free option is especially recommended for very sensitive skin, babies and eczema-prone skin. As with any new skincare product, we recommend a patch test before full use.

Are your products nut free?

Yes — all Lovin' My SKEN body butters are 100% nut free. This was an intentional formulation decision to make our products safe for customers with nut allergies and families with young children. You can shop with confidence knowing every product in our collection is nut free.

Can I use these products on my children?

Lovin' My SKEN was literally created for children first. Our Lush & Clean and Rock-A-Bye Baby scents are specifically formulated with the whole family in mind.

For infants or very young children, we recommend our Pure Butta' fragrance-free option or Rock-A-Bye Baby. As always, a patch test is recommended for new users, especially little ones.

What is Cupuaçu Butter and why do you use it?

Cupuaçu Butter is a rare butter sourced from the Amazonian rainforest. It is one of nature's most powerful skin hydrators, capable of holding up to 240% of its weight in moisture.

Unlike traditional Cocoa Butter, Cupuaçu absorbs rapidly without leaving a greasy residue and delivers long-lasting deep hydration. Most commercial brands avoid it due to its cost. We use it because your skin deserves the best.

Do you offer a fragrance-free option?

Yes. Pure Butta' is our fragrance-free formula — pure luxury with no added scent. It contains the same premium butter base as all of our products and is ideal for those with fragrance sensitivities, pregnant women, babies and anyone who prefers an unscented product.

Pure. Simple. Luxurious.

Section Two

Ordering & Shipping

What does "Made to Order" mean?

Every jar of Lovin' My SKEN body butter is crafted fresh the moment you place your order. We don't pre-make and store products. This ensures you receive the freshest possible product at peak ingredient potency.

Please allow 3–5 business days for your order to be prepared before shipping.

How long will it take to receive my order?

Please allow 3–5 business days for your order to be freshly prepared, plus standard shipping time. Total delivery time is typically 7–10 business days from the date of order.

Expedited shipping options are available at checkout. You will receive a tracking number once your order ships.

What sizes are available?

All scents are available in four sizes:

2oz Sample ($14) — perfect for trying a new scent.
4oz Classic ($24) — great everyday size.
8oz Full Size ($40) — our most popular size.

We also offer a Sample Bundle of 3×2oz ($36) and a Classic Bundle of 4oz + 8oz ($62) — ideal for gifting or trying multiple scents.

Do you offer gift options?

Yes! Our Curated Bundle packs make beautiful gifts for birthdays, holidays, anniversaries, Mother's Day and more. The matte black glass jars with brushed gold lids are gift-ready straight out of the box.

We also offer a Sample Bundle of 3×2oz — a perfect way to let someone discover their signature scent. Gift messaging options are available at checkout.

What is your return policy?

Because every product is made to order and handcrafted fresh, we are unable to accept returns on opened products. However if your order arrives damaged or there is an issue with your product, please contact us within 48 hours of delivery with photos and we will make it right.

Customer satisfaction is our priority. Please email us at lovinmysken@gmail.com.

Section Three

Ingredients & Safety

What ingredients are in your body butters?

Every Lovin' My SKEN body butter contains:

Cupuaçu Butter, Aloe Vera Butter, Shea Butter, Mango Butter, Avocado Butter, Kokum Butter, Jojoba Oil, Grape Seed Oil and Vitamin E.

Fragrance is added where applicable. All products are completely nut free. Visit our Ingredients page for a full breakdown of each ingredient and its skin benefits.

Are your products all natural?

Yes. Lovin' My SKEN body butters are formulated with all-natural butters and oils. No parabens, no sulfates, no mineral oils, no fillers and no harmful chemicals.

Just the finest natural ingredients nature has to offer — selected with clinical precision and crafted with care.

How should I store my body butter?

Store your Lovin' My SKEN body butter in a cool, dry place away from direct sunlight and heat. Avoid leaving it in a hot car or near a window.

Natural body butters can soften or melt in high heat — if this occurs, simply allow it to cool and resolidify. The product is still effective. Refrigeration is not required but can extend shelf life.

What is the shelf life of your body butters?

Because our products are made to order with fresh natural ingredients and Vitamin E as a natural preservative, they have a shelf life of approximately 12 months when stored properly.

We recommend noting your purchase date and using within one year for best results.

Section Four

About the Brand

Who founded Lovin' My SKEN?

Lovin' My SKEN was founded by LaSteshia Eheccha, DNP, APRN, WHNP-BC — a Doctoral prepared Women's Health Nurse Practitioner with over 14 years of clinical experience.

The brand was born from her mission to soothe her children's eczema naturally, without harsh topical steroids. In 2024 she began sharing her handcrafted blends with the world.

What does the K & E in your logo represent?

The K & E intertwined in our emblem represent the initials of our founder's children — the two little ones whose skin inspired this entire brand.

It is a permanent reminder that everything Lovin' My SKEN builds, we build for them — and for you.

Where is Lovin' My SKEN based?

Lovin' My SKEN LLC is proudly based in Texas. We ship across the United States.

Follow us on social media and use #LovinMySKEN to share your experience with our community.

Still have questions?

We're here to help. Reach out anytime and we'll respond within 24–48 hours.

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